If you can't see one or any of your policies showing up in your portal, it may be for one of the following reasons 💡
Incorrect email address 📧
- Ensure that you have logged in with the email address you used to purchase your policy.
- If you have updated your email since purchasing your policy you will need to login with the updated email address.
Different emails on multiple policies? 📨
- If you have multiple policies with us, but have different email addresses attached to different policies, you will need to login with the corresponding email address.
If you're still unable to locate your policies, we kindly request you to initiate a new chat conversation with one of our friendly staff members on our website or within the app👩💼.