What is key protection cover?
This policy provides up to ยฃ1,500 of key protection cover. If an insured key is lost, stolen or accidentally damaged, the policy will cover for locksmiths charges, new locks, replacement keys, onward transport costs, vehicle hire or accommodation costs.
Am I covered? ๐ก๏ธ
Key protection cover is an additional extra (addon) that can be purchased alongside your main insurance policy with us. You can check whether you have key protection cover by visiting the My Portal app and tapping on the 'addons' tab.
Add cover to my policy ๐ณ
Adding key protection cover to your policy is super easy, you just need to give our friendly 'addons team' a call on 0330 041 9418 ๐
How to claim? ๐
To make a claim call 0344 856 2270 and quote the policy number found on your policy schedule as soon as possible but in any event within 30 days of discovery of any incident likely to give rise to a claim under the insurance.
If an insured key has been stolen it must be reported to the police immediately and a crime reference number obtained. We cannot deal with your claim for stolen keys until you have reported the theft to the police and confirmed the crime reference number to the claims administrators.
Please note that there is no excess fee to pay for any claim made under this policy.
We cannot guarantee to replace your keys on the same day that you report the claim as keys may need to be ordered and may not be carried by locksmiths or dealers as standard.