Help Center
How can we help? ๐Ÿ‘‹

Change Direct Debit Date ๐Ÿ“…

If you are currently making monthly payments for your insurance policy through our finance partner, Close Brother Premium Finance (CBPF), you have the flexibility to modify your direct debit dates using My Portal. ๐Ÿ“ฒ

Kindly be aware that any modifications made within five business days before a scheduled payment will take effect starting from the subsequent calendar month.

Manage your policy

To change your direct debit date, simply open the My Portal app and tap on the relevant policy in the 'Policy' tab.

Update Direct Debit Date

From the list of options, tap on the 'Update Direct Debit Date' icon.

Select a new date

Tap on the calendar icon and choose a new date that best suits you from the options available. Once completed, you can view your new upcoming payment dates within the 'Wallet' tab. ๐Ÿ“…

ย